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There is no option to cancel the card. I havent use in over a year and am being charged. I just want to cancel the card and stop being charged.
I have not be able to get a rep on the phone to cancel my card
followed your instructions. it seems they have changed the automated line to just disconnect you. there is no option to talk to anyone, nor to delete the account. i have filed a FTC complaint - i urge you all to do the same. this feels all too deliberate at this point. additionally, i am going to file a small claims lawsuit, you might want to look into this.
I've also tried for days to cancel but its useless and the monthly fees keep adding up
i emailed repeatedly... told them i filed my FTC report... filed a dispute on charges... THEY FINALLY EMAILED ME. do that
I've tried numerous times to call and no chat box to even said an email
onlinesupport at greendotcorp dot com email here. tell them it is bs that the card is impossible to deactivate and that you don't wanna pay fees
Please do. I will join you : )
That worked?
i did it. it worked. they emailed and confirmed it was canceled and my 9 in fees is gone. i recommend you do that too
What is FTC?
How did you file a dispute on charges if their is no one to talk to?
"You're killing me smalls..."
I already posted the Green Dot (the parent company) CS (customer service) email. Email it.
Google "Turbo Tax Intuit Debit Card Green Dot Dispute" a form will come up.
Google FTC... First thing should be Federal Trade Commission. Do this if you cannot get satisfaction from previous methods.
Keep records
onlinesupport at greendotcorp dot com
yeah they aren't big on replying with confirmation of finalizing the money issue.
they just say the card is canceled. i would have recommended withdrawing all the funds via atm prior to canceling it... but since you haven't done that... i am not sure how to do other than find a green dot branch.
I don’t want my Turbo card anymore please cancel my account
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