@Robbieewing2001 If it is past 10 business days and you have not received your replacement card, please click here for the TurboTax Visa Debit Card phone number. then follow these steps (I have called the system to create this steps for you) :
That means your funds are available on your card. You can start by creating an account on your mobile app or through the website. You can download the Turbo Card mobile app for free from the App Store or Google Play.
With the Turbo Card mobile app you can:
Check your balance and transaction history
Locate an ATM
You can also Sign in to your account to see your balance, report is lost or stolen and more after you create a log in.
This happened to me two years ago I called several time had them send it 3 times and even had them over night it through FedEx I still didn’t get it. All I had was my virtual card info along with my direct deposit info. I used that info to be able to look have an account. My refund was sitting there I feared that one day it was going to be gone because I never received my card. It wasn’t until I filed again this year and I changed my address that my card finally came. One thing I did to get my refund when my card was not coming was I wired transferred it into a banking account I opened it allowed me to used a routing and account number to open it once it was open officially I wired transferred my entire balance unused banks (ally bank & Wells Fargo) well Fargo inky allowed me to do $500 but my ally bank allowed me to wired transfer my entire $6000 hope this helps for those who see the refund but never received the card.