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I have got the tax return in Feb, but didn't receive simulus check yet, I want to the status and why I didn't received it.

 
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6 Replies
MinhT1
Expert Alumni

I have got the tax return in Feb, but didn't receive simulus check yet, I want to the status and why I didn't received it.

The IRS has launched a web portal which allows you to follow the scheduled payment date for either a direct deposit or mailed check. It’s an online app that works on desktops, phones, or tablets and doesn’t need to be downloaded from an app store, the Treasury said.

 

To track your payment, you must provide basic information including:

  • Social Security number
  • Date of birth
  • Mailing address

 

The tool also lets people provide their bank account details to get their payment by direct deposit instead of waiting for a mailed paper check.

 

If you filed a tax return in 2018 or 2019 but didn’t provide direct deposit information, you’ll be able to identify yourself, input that banking information, and receive the payment in several days in your account.

 

To add direct deposit information, you will need to provide:

  • Adjusted gross income from your most recent tax return submitted, either 2019 or 2018
  • The refund or amount owed from your latest filed tax return
  • Bank account type, account, and routing numbers
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I have got the tax return in Feb, but didn't receive simulus check yet, I want to the status and why I didn't received it.

I checked "get my payment" , every time got "payment status not available". I couldn't understand why I couldn't get the check , only because I report tax with Turbotax ?

CatinaT1
Expert Alumni

I have got the tax return in Feb, but didn't receive simulus check yet, I want to the status and why I didn't received it.

This FAQ site should answer your question.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

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I have got the tax return in Feb, but didn't receive simulus check yet, I want to the status and why I didn't received it.

No help information. I didn't know where I can check the status when the "get my payment" tool always displayed " payment status not available". I thought I am eligible to receive the check .

GiseleD
Expert Alumni

I have got the tax return in Feb, but didn't receive simulus check yet, I want to the status and why I didn't received it.

The IRS has not given TurboTax any official guidance as to when stimulus payments for every taxpayer will be released. As long as you provided your direct deposit information/card information or mailing address information, you will receive the stimulus (as long as you otherwise qualify for it).

 

The IRS rolled out the "Get My Payment" tool here. According to IRS.gov, you can use the "Get My Payment" application to:

  • Check your payment status
  • Confirm your payment type: direct deposit or check
  • Enter your bank account information for direct deposit if the IRS doesn't  have your direct deposit information and if they haven't sent your payment yet.
  • Receive paper check payments: If you moved since you last filed, let us know your new mailing address.

According to the IRS FAQs:

 

Get My Payment will display one of the following payment statuses:

 

1. Payment Status (one of two statuses) –

  • A payment has been processed, a payment date is available, and payment is to be sent either by direct deposit or mail.
  • You are eligible, but a payment has not been processed and a payment date is not available.

2. Need More Information – You are eligible for a payment, but we do not have your direct deposit information. You will be given the opportunity to provide your bank information once you have properly verified your identity. Direct Deposit is the fastest way to get your EIP.

 

3. Payment Status Not Available – We cannot determine your eligibility for a payment at this time. For example, this could mean:

  • You are required to file a tax return, but:
    • We haven't finished processing your 2019 return
    • The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.
  • You don't usually file a return, and:
    • You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
    • You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
  • You’re not eligible for a payment (see Eligibility).

If a payment date is not provided, updates to your payment status are made no more than once per day.

 

@yksccl

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I have got the tax return in Feb, but didn't receive simulus check yet, I want to the status and why I didn't received it.

Like I mentioned before, I have got the 2019 tax return which reported through Turbotax.

When I tried to check status in "Get my payment" , always display "payment status not available", couldn't continue anything. Why ?

 

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