I had my return accepted on 4/16/21 and have received my state return. I checked the irs tracker and say I should have received it on 4/23/21. It is now almost a month later and still no payment and I can’t get ahold of customer service.
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Missing dollar amounts may be caused by a refund offset. This is when the government applies part or all of a taxpayer's refund towards the taxpayer's past-due income tax, child or spousal support, student loans, or state unemployment compensation debts.
If this happens, you should get a letter from the government explaining why you didn't get the entire refund. You can also get this information by looking up your refund at the IRS Where's My Refund page.
Finally, the government may have made a correction to your tax return, resulting in a lower (or higher!) than anticipated refund. Again, you'll get an official explanatory letter when this happens.
All you can do now is, wait. At least you know that the IRS has your filing. It does not matter who sent your 1040 to the IRS. The IRS is the sole destination for tax returns. No one has discovered a way to make the IRS speed up sending out refunds. No one ever will because the IRS is an overwhelmed, over worked, under funded and under staffed government bureaucracy. Eventually you will get the pay off of your no interest loan to the government.
Have you thought of paying just enough by estimates or withholding to avoid a penalty and let the government wait for your check?
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