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I will walk you though the steps to look and see if your refund has been sent to the bank that TT uses. This is the sbtpg website I'm talking about.
Okay the Website is here sbtpg.com click this link.
Now Put in your SS Number
Then add your Refund Amount but only your Federal Tax refund Amount. Not state and fed return together otherwise it will say you put in the wrong info.
Next click on witch Filing Status you clamed.
After you do all this click Sign IN.
Now if you did this rite you will see Your Refund Status
Okay now you will see the dashboard. This will show you your info such as...
Expected Amount== This is how much in fed return your getting back,
Received Amount== If you have a received amount that will indicate that your fed return has been sent to the TT Bank and will be on your TT prepaid card.
Date Received== This is the date your fed return was sent to the TT Bank.
Now If you see a Received Amount you will Have this also below it...
Fee Amount(s)== These are the fees you asked TPG to deduct from your refund. Fees are paid when the corresponding refund is received.
Then Below this you will also see or have this....
Amount(s) Paid to you
Date== This will be the date your fed return will go on your TT Prepaid Card!
Method== This Will Show a TT Prepaid Credit Card Image if that's how your getting your refund, If you was to use a bank it would say the bank name that you are going to use and not the TT Card.
NOTE(S)= Nothing here don't worry about.
Payment Amount== This is how much they are going to send to your TT Card or Other Bank Account.
Hope This Help's you guys sorry for any confusion, Also Like this comment if it has help you!!!!
I did it like five times... still stating it cant find my account... im still on processing on the irs website so maybe thats why.
No It really doesn't mean you will get it soon just that your good as far as e-filling goes.
But I'd be checking that website every day to see if they have received your refund if WMR has no info for you.
You can log into the website as many times as you want to 1-100 times a day id wont kick you off of it like the WMR website does after so many times....
Sorry I don't have anymore info for you...
No I filed alone and def put in the correct info just like i did on the irs site. same info.
Are you putting only the amount your getting from your federal tax return???
you can not add the amount TT gave to you after filing your taxes. If your getting back a state tax return it wont work. For example Say After I filled my taxes on TT they said I was to get back a total of $1,000 but that's the total amount from federal and state. So you look at your state tax return amount on your TT account and Deduct it from the total. For example say I got a state tax return of $105.00 okay minus(-) that from the total amount and you get $895 that is how much your getting back in federal taxes. This is the amount you need to put in on the Bank website and not the total together or it will not work.
other reasons its not working
your not putting in your SS# correctly...
your putting in the wrong Filing Status... Did you file single or head or house hold? married? ect...
Other than that I'd say its not working because you must have just filed your tax return within 24hrs...
IDK how else I can help I'm sorry...
I filed for free. I didnt have anything taken out maybe that is why I cant see it.
Did you get A Turbo Tax Pre Paid Card in the mail?
Yea I have it now
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