Skip to main content
Level 2
April 16, 2024
Question

2020 GA Amended Return - software not "continuing" with e-file

  • April 16, 2024
  • 12 replies
  • 68 views

On the final screen, it shows "Continue" but trying to do so - in the downloaded 2020 TurboTax software itself - does not proceed and effectively is blocking me from the final step of wrapping up and filing.
Please help!

    12 replies

    DoninGA
    Level 15
    Level 15
    April 16, 2024

    The 2020 amended return cannot be e-filed.

    In the File section, on the first screen select File by Mail and Not E-file

    Level 2
    April 16, 2024

    Well, the software indicates that the State CAN be e-filed but NOT the Federal.

    Are you instructing that that is in fact not the case for the Georgia State Return?
    The screen prompts specifically state the opposite:

    Level 15
    April 16, 2024

    Ok, thank you for that clarification.
    I have tried following the steps that you initially outlined but I do not see an option to "File by Mail".
    How can I get help with this 2020 software to file my GA state amended taxes?


    DoninGA meant the following:

     

    Note the arrow on the upper right - this is the File section he meant.

     

    Click on File a Return and click Continue.

     

    The next screen is 

     

     

     

    Can you do this?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    May 16, 2024

    Same here!  And can’t save a PDF either for state to print and mail!  I’m up against a hard deadline. Did you ever find a viable solution?  

    Employee Tax Expert
    May 16, 2024

    Please see this link to print and mail your tax return in if you are using TurboTax Online.

     

    @Gina2020 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    May 17, 2024

    I am using 2020 TurboTax Desktop Amend but I will try your link.  Thank you.