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Level 2
Jan 30, 2020 3:19 PM UTC
Question

R0000-504-02

My taxes were rejected saying my dependents SSN didn’t match. I checked and everything was fine, so I refilled like turbo tax said to and the said the irs would accept it and just process it manually which will take longer. They rejected it again. I called the social security Administration and everything is correct. They said maybe because my child was born late on December that he is not in the ORS database yet. How will I know when to try and refile?

    4 replies

    CatinaT1
    Alumni - Intuit
    Jan 30, 2020 5:45 PM UTC

    Persons on a tax return are verified against what is on file with Social Security.  Sometime people have two middle names or two last names.  You can try a different combination if this is the case.  Sometimes Social Security may only use one of the last names or may think part of the middle name is part of a last name.  Also verify you are using the right social security number and the correct date of birth.

     

    I have not heard of the IRS database being out of date, even for children born late in the year.

     

    I would suspect is is a name mismatch or year of birth, so double check those things.

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    Snf239Author
    Level 2
    Jan 30, 2020 7:42 PM UTC

    I called SSA. Everything is correct. He has one middle and one last name. No suffix. I checked online a hundred times everything was spelled and input correctly.