Quick Employer Forms unable to open PDFs

Forum|Forum|2 years ago
January 19, 2024
10 replies
78 views

I am unable to print or view 1099 forms created in TurboTax 2023 Online created in Quick Employer forms. A new tab is created with the below PDF code with a blue Open button, but the PDF won't open.

fca00f14-8b78-4a69-8448-93997a914318

Is anyone else having this issue or have a suggestion to resolve?

TurboTax Premier Online

Critter-3

Level 15

Save them as PDF files ... download them and use a PDF reader like Adobe to open/view/print the forms.

cyantucsonAuthor

Level 2

Thank you Critter-3 for your response. The issue is I'm unable to preview, save as pdf or print. I contacted Turbotax support and was on the phone for an hour without resolution. We both concluded it's a software issue.

IzzatQzTSO

Level 2

I am having the exact same issue. Were you able to resolve the PDF Print issue?

I am using Chrome browser. I will try with another browser like Edge or Firefox and confirm if works. Thanks

cyantucsonAuthor

Level 2

No, view/printing issue was not resolved. However, I recreated forms using desktop so I was able to print and mail 1099s and W-2s before 1/31 deadline.
I successfully e-filed using TurboTax online. Downside was having to input data twice and ensuring there were no errors on the online version. Good luck.

IzzatQzTSO

Level 2

It did work for me after I right clicked and selected download Link or save as and it downloaded the PDF file.

smallbusiness101

Level 2

I received the same message in Chrome while working on CY 2024 1099s. The solution I found was to right click the blue "Open" button under the long pdf #, then click "open link in new tab" in the drop down menu that opens. The PDF will then open in Adobe.

ravello96

Level 2

Thank you. This is the solution. Simple, but I had to go through a lot of bad/ misunderstood answers before getting to your solution, that worked immediately. Garry Full Five Stars