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Level 2

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Forum|Forum|4 years ago
August 30, 2021
1 reply
3 views

Hi , I’m receiving an email from turbo tax saying my account is gonna be debited the payment from my card on the 3 rd of September but I selected the option to pay with my refund and still don’t have a date of when I’m getting it I’m confused

Level 15

If the IRS is taking too long to send your refund you still need to pay the fees by a certain time.

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

Then when the IRS finally sends the refund they won't take the fees out again.

Rjennifer1019Author

Level 2

unfortunately I’m depending in my taxes to pay bills that I’m behind on so without my refund it’s gonna be hard to pay that payment