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Level 1
January 24, 2021
Question

Product refund process

  • January 24, 2021
  • 2 replies
  • 6 views

My product refund request was approved. How and when will the refund be sent to me?

    2 replies

    Level 15
    January 25, 2021

    No one in this user forum has any ability to see your account or resolve billing issues.

     

    To call TurboTax customer support

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 4
    March 17, 2021

    For those who are having similar problems with this company: I filed a complaint against Intuit with Better Business Bureau (BBB) and received their response from the Intiuit's office of the president, which was unsatisfactory. Their contact information is below,

     

    You can reach me at (phone#: 520-nine-0-one-3280) Monday through Friday from 8 AM to 5 PM Arizona time or at OfficeofthePresident [at] Intuit [dot] com . If I am unavailable, one of my colleagues will be available to assist you. Thank you again for reaching out.

    Respectfully,

    Carol

    **********************

     

    You can reach the presidents office through the above phone number (520-nine-zero-one-3280) or this email: OfficeofthePresident [at] Intuit [dot] com

     

    Intuit is well known with their hideous tactics for long time: https://www.propublica.org/article/turbotax-just-tricked-you-into-paying-to-file-your-taxes

    Never ever will pay you for my tax preps and will surely delete my Credit Karma account soon!