I filed my taxes in late Jan. ,I received my state refund right away but my Federal refund has just said it's being processed for months now and I don't understand why. This I believe has also held up my stimulus payment as it has stated I'm eligible but that's as far as I've gotten. I was imprisoned 9 years and didn't file for that whole time so I don't know if that has affected it or not. How can I talk to a live person to find out ?

TurboTax

Level 1

Solved

problem

I filed my taxes in late Jan. ,I received my state refund right away but my Federal refund has just said it's being processed for months now and I don't understand why. This I believe has also held up my stimulus payment as it has stated I'm eligible but that's as far as I've gotten. I was imprisoned 9 years and didn't file for that whole time so I don't know if that has affected it or not. How can I talk to a live person to find out ?

Answer

try calling the IRS 800-435-1040

First choose your language.
Then 2
Then 1
Then 3
Then 2
You should then be transferred to an agent, but there is likely to be a long wait.

or you can register and see if the IRS has a transcript of your return

what you need to register

To register and use this service, you need:

your SSN, date of birth, filing status and mailing address from latest tax return,
access to your email account,
your personal account number from a credit card, mortgage, home equity loan, home equity line of credit or car loan, and
a mobile phone with your name on the account.

Level 15

Nothing you can do but wait ... the IRS was effectively closed for more than 10 weeks and all returns have been delayed.