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frodo183
New Member

Printing on hp printer has black streaks on it

printing worked fine for 2019 but even trying to print 2019 pdf now shows black streaks on the documents.  what did intuit change in their printing routine?
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6 Replies

Printing on hp printer has black streaks on it

Sounds like your printer.  Do other programs print ok?  

frodo183
New Member

Printing on hp printer has black streaks on it

yes.  all else prints fine.  Other pdfs print fine.  Only the TT pdf documents are problematic.

The t/r pdf documents print with black streaks on them.  Even pulling up a 2019 document prints with the same streaks.  The 2019 files printed fine last year when filed.

Printing on hp printer has black streaks on it

Can you print on another printer?  Like save your return as a pdf and use a flash drive to take it somewhere else.  Like a family or friends computer.  Or to Kinkos or Staples etc.

frodo183
New Member

Printing on hp printer has black streaks on it

All other pdf files were able to print except those generated by TT.  Even the PY files printed with the streaks.   Traced the problem down to Adobe Reader program.  Although it was up to date, a complete removal and reinstall fixed the issue with printing clean TT-generated pdfs.  No issues have been experienced since.

Printing on hp printer has black streaks on it

Try printing a few pages at a time.

Justnkayse
Returning Member

Printing on hp printer has black streaks on it

HAVING THE SAME PROBLEM WITH HP PRINTER AND FIXES FOR THIS 

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