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Level 1
April 9, 2023
Question

Printing Adobe

  • April 9, 2023
  • 2 replies
  • 6 views

I am trying to print final tax return, get all way to adobe view page, form looks good, go to print tab and as soon as I click the print tab return page turns to very small page? I hit cancel button and return page returns to normal. I go through all the settings and verify they are correct, hit print tab again and page turns small. Something is happening here that never happen before, been using TT for 15 years and never had a problem like this? I cannot print my return?

    2 replies

    Level 15
    April 9, 2023

    Please see the below TurboTax Help Article to assist you with troubleshooting your printing issue.

    Troubleshoot printing issues in TurboTax CD/Download

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    SteamTrain
    Level 15
    April 9, 2023

    OK, two things.

     

    1) When you get to the print page...make sure "Actual Size" or "fit" has been selected.  Then print jsut one page to see what happens.

     

    still wrong?

    2) On the print page, go to the mid-upper part of the page..

    ...make sure "Print in grayscale..." is NOT selected

    ....then hit the "Advanced" button.

    .......then select the "Print As Image" box...OK

    .............the print one page to try again.

    ______________

    Not much else...something is screwy if it is affecting you.....my Adobe PDF reader works perfectly.

     

     

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*