Pending Status

[fred2013]

I have been in "Pending" status for a week, I have called several times and they keep telling me it is normal. Having used TT for years and nothing has changed other than a form 8936 I added this year, I am lead to believe TT has an issue.

Did some reading online and it appears the Form 8936 (An EV purchase) could be the culprit.

Anyone else having the same issue? I was hoping to just get a refund of the $88 I paid and I would refile with TaxAct but I guess that's not an option. 

Anyone else living the same frustration CALL THEM! Maybe if enough of us do they will fix the issue.

This is NOT an IRS issue.

[JohnB5677]

Please be patient.

There could be a couple of reasons why you might be experiencing a delay:

1. First, the status might be pending for security reasons. This may be a sign that someone is trying to use your identity to file a tax return.  This can take up to 72 hours, after which your return will then be forwarded to the IRS, or if applicable, rejected. 

If rejected, you can then correct the rejection issue and resubmit. Please see  I got an email about a return with my information being on hold. 

2. Secondly, there could be a delay if your return has various refundable credits, such as the Earned Income Credit, Investment Credit, Energy Credits, or Business Credits. 

You may need to wait a few more days and check your filing status again. Please see Why do some refunds take longer than others? for additional information.

Note: Both instances may be applicable. That is, you could have a hold for security reasons first. And additionally for verification of the refundable credits in your return. In this case, delays might extend beyond 72 

[fred2013]

@JohnB5677

While I appreciate the reply, it is little more than a copied and pasted reply I have seen on other posts.

This is a Turbo Tax specific issue, it is preventing people from receiving a timely refund and in some cases (thankfully not me) causing hardship as people expected and counted on your product to function and their refund to arrive.

There is obviously an issue. Some honesty would go a long way so you don't have thousands of people wondering and waiting.

Funny no other tax preparation software is having the same issue, don't you think?