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2 replies

Level 15
Jun 16, 2020 8:07 PM UTC

"Payment "  is not a question we can interpret.  This is not live chat.  We need a complete question in order to help.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
Level 15
Jun 16, 2020 8:23 PM UTC

Did you get an email asking to pay the fees?  Were the fees supposed to come out of your refund?

 

You can ask them to delay it.

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

 

From top of this FAQ

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102