On the IRS2GO app it said my return was sent to my bank May 8th. It’s the 14th now. Now when I check it says “We’ve received your tax return and is being processed

[brittneyelainec]

I don’t understand why it has regressed back to the first step after saying it was sent to my bank but it never hit?

[xmasbaby0]

TurboTax receives no information from the IRS after you file your tax return and the IRS accepts it, so you need to ask the IRS.

To  call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.