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ericroddy
New Member

On the Irs website it says my refund was deposited on august 11 I have yet to get my refund

 
3 Replies
mesquitebean
Level 15

On the Irs website it says my refund was deposited on august 11 I have yet to get my refund

So this IRS WMR tool says the funds have been sent?

https://www.irs.gov/refunds

If the IRS has actually sent the funds, the IRS says to allow up to 5 days due to variations in bank processing procedures and times.   But it usually doesn't take that long.

However, there may be another link in the chain that you can check in the meantime if you used the following service:

Did you have any TurboTax fees that you chose to pay out of the Federal refund?  If so, the funds go first from the IRS to a temporary account at an intermediary bank where the fees are subtracted.   Then that intermediary bank sends the rest of the funds on to your bank (or card.)   If you used that method to pay fees, and if the IRS has actually released the funds, we can tell you how to check on the funds at the level of the intermediary company (SBTPG) using SBTPG's refund lookup tool.

ericroddy
New Member

On the Irs website it says my refund was deposited on august 11 I have yet to get my refund

How ever it did mention that I will receive my adjustment letter in refund by august 16 so I’m confuse

mesquitebean
Level 15

On the Irs website it says my refund was deposited on august 11 I have yet to get my refund


@ericroddy wrote:

How ever it did mention that I will receive my adjustment letter in refund by august 16 so I’m confuse


This is the first time you are mentioning expecting any kind of a letter.   This is a user community forum, so we don't know what your situation is.  Is there a message at the IRS tool that they adjusted the amount of your refund and will be sending you a letter to explain?    If so, did it provide the expected refund amount after adjustment, and was there still some refund left for them to send?  Or did it just simply say it was adjusted but didn't provide the amount?

 

How did you choose to receive your direct deposit--in a bank checking/savings account or on a prepaid debit card?   If it's a card, is it a Turbo Prepaid Visa Debit Card?

 

If the IRS says on its website that they sent your funds on August 11, then if you haven't received it by Monday or Tuesday, check with your bank to see if they have any word on it.  Sometimes they can tell if they are expecting one, or if they refused a direct deposit for some reason and returned it.

 

And again, how did you pay your TurboTax fees?   You didn't respond to the last paragraph in my answer above, so I still don't know if you had any TurboTax fees that you chose to pay out of the Federal refund.   If you DID pay fees that way, then I can tell you how to look up your Federal refund status at the intermediary company SBTPG's website.

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