NYS tax refund delay

[dipasqkt01]

Has anyone else had their NYS tax refund delayed? My taxes were filed at the beginning of February and were accepted February 9. I received my federal return, but not my NYS refund. If you also had a refund delayed can you please let me know who you spoke to or what number to call to get some more information. 

[DianeW777]

The New York State (NYS) Department of Revenue has an online presence where you can check your refund. Use the link below to review your information.

• NYS-Check your Refund Status Online Anywhere Anytime

[Mountaineers27]

Accepted 2/5. No accountability from either side. I’ve heard calling the support number is a waste of time because the people know nothing more than what we see on the processing screen. This all started because it was a turbo tax issue causing the NY system to glitch out. And here we are 7 weeks later with no update and no refund. Shameful on Turbo Tax’s fault. 

[Giklawe]

In the same situation.  Filed 2/7 accepted 2/9.  Considering filing an amended return but worried it will make it worse.

[kestintech]

I'm in the same situation. Filed and accepted on 2/11.  Received refunds from US, NJ & MD, but still waiting on NY. The https://www8.tax.ny.gov/PRIS/prisGateway website just says

"We have received your return and it is being processed. No further information is available at this time. See Understanding your refund status on our website."

I don't know what to do about it either...