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If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2023 online tax return. Click on Clear & Start Over.
Close the TurboTax window on your web browser and use someone else.
I followed the directions recommended and I was able to fix my problem. Now I am able to start over with another Tax Accountant.
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