No update on return

Forum|Forum|6 years ago
February 16, 2020
2 replies
4 views

I filed my taxes on 2/1/20 which where accepted right away. However, there has been no update whatsoever. When I go through irs.gov to retrieve a date, I get an error message that reads " your information does not match". I dont understand why this year there is a problem i file the same way every year. I'm nervous something is wrong!

TurboTax Deluxe Online

live9009

Level 2

Thats exactly whats going on with me. I filed Jan 28th everything got accepted the 29th and i havent heard anything nor can i track my refund its saying cant display refund info. it says the est refund date is feb 18th but i havent got anyhing saying approved. it says accepted but its been like this since jan 29th. whats going on??

JakailaLO

Level 8

This is normal. TurboTax updates what stage your return is in and the IRS site updates when you can expect your refund:

E-filing status is what stage of the process your return is in.
Refund status is when you can expect your refund.

Once your tax return has been submitted, the most up to date information will come from the IRS.

It can take anywhere from a few days to 3 weeks to update. Until the IRS starts processing it on their own, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly. Continue checking the Where’s My Federal Refund? tool for updates.

Please see below for more information on what accepted means:

https://ttlc.intuit.com/community/return-status/help/what-does-accepted-mean/00/26285

See the video in this link for a really good explanation of the process:

https://www.refundschedule.com/irs-wheres-refund-status-bars-disappeared/

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