NJ accepted my filling but dont find my information

[CINDYHEE]

I e-filed my NJ tax return and was accepted on 1/31. I checked the status one month later and the website shows it was on second stage "Processing". Now it's been 3 months, i still don't receive the refund and checked the website again. it no longer shows my tax status and says " We have no information for the Social Security number and refund amount you entered at this time."

What was wrong? I don't receive any letter from NJ DOT and don't find a phone number to talk with a real person. 

Anyone has the same issue before?

[DoninGA]

You need to call your state department of revenue to find out what's going on with the state refund.

See this TurboTax support FAQ for contacting a state department of revenue - https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-rev...