Need help getting my last years tax return

[butchroni]

My records were destroyed in camp fire so I don't know password

[EbonyL]

If you need to recover your TurboTax Online account, you can use this link https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. 

If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://ttlc.intuit.com/replies/3300041

Once you are inside your account, to access your prior year return, you would need to upgrade your account. The following TurboTax FAQ explains how to access your 2017 return.

https://ttlc.intuit.com/replies/5574744