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My refunds have been accepted and i have recieved my turbo card, but why isnt my refund on my card?

 
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3 Replies
JeanneLO
Intuit Alumni

My refunds have been accepted and i have recieved my turbo card, but why isnt my refund on my card?

The refund will not be deposited to your Turbo Visa Debit Card until the IRS approves and sends your refund. When your tax return is accepted by the IRS you can get a pretty good idea of when you will receive your tax refund from the IRS based on acceptance date in the chart with the article link provided below, but please remember these are only estimates:  https://www.cpapracticeadvisor.com/tax-compliance/news/21123770/chart-shows-estimated-irs-income-tax.... Typically it takes about 21 days to receive your refund from the IRS when you e-file (tax e-file season started on January 27, 2020) and choose direct deposit as your refund choice. Check your refund status here.

 

For more on the timing of your refund please see this TurboTax FAQ.

 

Now, if you claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) you may have a delay.

Please see this TurboTax FAQSome 2019 federal refunds are delayed due to the PATH Act for more information. 

 

To check on a state refund please visit your state Department of Revenue website. 

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Robjones1986
Returning Member

My refunds have been accepted and i have recieved my turbo card, but why isnt my refund on my card?

I haven't received a date yet i was accepted January 29 2020?

 

CarissaM
Intuit Alumni

My refunds have been accepted and i have recieved my turbo card, but why isnt my refund on my card?

If you have EIC on your return, this delayed the returns until late February. 

 

You can track your return by clicking here, this will direct you to the Where's My Refund website. Please note the website only updates once per day, normally overnight. 

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