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My refund is being sent to some random bank account?

After e-filing and having my returns accepted, I download the tax return PDF to see that my refund is going to be deposited into some random MVB bank account? I've used TurboTax every year and it always defaults to my checking account with my bank. This year, it didn't ask where to deposit the refund, so I assumed it would be going into my regular account, but apparently not? I can't find any way to try and update this. The main IRS number doesn't allow me to do anything other than hear it say my returns were accepted and the e-filing number TurboTax help chat suggested to call had people tell me to just call the main IRS number. So I have no idea where to go or who to call to update my bank account information. I want to do this before the payment tries to get processed in a couple of weeks.

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2 Replies

My refund is being sent to some random bank account?

UPDATE: Looks like the routing and account info is set up through Credit Karma, the place TurboTax works with and my return is going to be deposited into there for some reason, even though I never asked it to. I'm hoping I can just move all of the money off of that account and into my real one without issues...

CatinaT1
Expert Alumni

My refund is being sent to some random bank account?

Did you pay your TurboTax Fees out of your refund? If so, what you are seeing is the account where your refund is deposited, your fees are removed and then the rest is forwarded to your account.

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