My refund card has not arrived in the mail

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If it has been longer than 10 business days, you can report it on the Card Not Received page. You can contact Customer Care at (888) 285-4169 for more detailed information. You can also visit the website at www.turboprepaidcard.com.

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What should I do if the IRS can't find a 2023 amended return I mailed in from Germany? I tried the online service. The amended return results in an additional refund.

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