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My federal refund is empty, I just want to make sure this is correct. Thank you.

 
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2 Replies

My federal refund is empty, I just want to make sure this is correct. Thank you.

If there is nothing there then you are in the wrong account.

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

My federal refund is empty, I just want to make sure this is correct. Thank you.

Or are you saying you did a tax return, but it shows a zero refund?

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