My federal and state return was accepted on April 10th 2020. It is now May 17th and i have not received my return. The IRS website can not provide me any information. The IRS phone number can not prov

[Critter]

Did you successfully  efiled ?  Was it Accepted?

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

If it says Printed or Ready to Mail you can try to change it from Mail to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...