My direct deposit does not match my refund amount. Who can I talk to about this?

clevelanddoty · ‎June 7, 2019

xmasbaby0 · ‎June 7, 2019

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks. The WMR site will contain a message regarding your offset. It is also possible that the IRS caught a mistake you made and reduced your refund.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

(Be aware also that your Federal refund and state refund do NOT come together)

Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax fees? https://ttlc.intuit.com/questions/2565973

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

xmasbaby0 · ‎June 7, 2019

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks. The WMR site will contain a message regarding your offset. It is also possible that the IRS caught a mistake you made and reduced your refund.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

(Be aware also that your Federal refund and state refund do NOT come together)

Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax fees? https://ttlc.intuit.com/questions/2565973

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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My direct deposit does not match my refund amount. Who can I talk to about this?