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3 replies

Level 14
Apr 15, 2020 8:14 PM UTC

The Turbo Visa Debit Card app/website is experiencing high volumes today due to stimulus payments being funded. To check your account balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411 to get your available balance. If you need another service please try again later.

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Level 2
Apr 15, 2020 11:22 PM UTC

I tried the text option and I still can’t check my balance. The app or the website isn’t working 

Level 15
Apr 16, 2020 12:06 AM UTC

For questions related to your Turbo Prepaid Visa, please click here to contact customer service. 

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