My card that refund is going on has not arrived in mail it's been over 10 days.
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

My card that refund is going on has not arrived in mail it's been over 10 days.

 
1 Reply
Level 1

My card that refund is going on has not arrived in mail it's been over 10 days.

Are you referring to your Turbo Prepaid Visa Card

The card is usually delivered 5-10 business days after ordering it. 

If the 5-10 business days have passed already please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

TIP: To avoid delays, be sure the name on the tax return is exactly the same as the name on your Turbo Prepaid Visa Card.

Additional information from TurboTax FAQhttps://ttlc.intuit.com/replies/6394896

Dynamic Ads
v
Privacy Settings