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hotteammm
New Member

My card that refund is going on has not arrived in mail it's been over 10 days.

 
1 Reply
NjoyBhappy
Level 1

My card that refund is going on has not arrived in mail it's been over 10 days.

Are you referring to your Turbo Prepaid Visa Card

The card is usually delivered 5-10 business days after ordering it. 

If the 5-10 business days have passed already please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

TIP: To avoid delays, be sure the name on the tax return is exactly the same as the name on your Turbo Prepaid Visa Card.

Additional information from TurboTax FAQhttps://ttlc.intuit.com/replies/6394896

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