Are you referring to your Turbo Prepaid Visa Card?
The card is usually delivered 5-10 business days after ordering it.
If the 5-10 business days have passed already please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.
TIP: To avoid delays, be sure the name on the tax return is exactly the same as the name on your Turbo Prepaid Visa Card.
Additional information from TurboTax FAQ: https://ttlc.intuit.com/replies/6394896
