My ACH Refund is $150 Less than Quoted and Came From TPG PRODUCTS SBTPG LLC

[mightymarge07]

My refund was $150 less than it should be and came through ACH with TPG PRODUCTS SBTPG LLC.  I asked for Turbo Tax to deduct my filing fee from my return.  Holding my return "hostage" is unacceptable and others are having the same issues.  My refund would not be adjusted by the IRS as I have no dependents, no debt, no garnished wages, etc.  There is absolutely no reason it would be adjusted.  They still have my $150.  

[xmasbaby0]

Do you mean the refund is less even after you do the math and subtract the TurboTax fees and the refund processing fee that you had to pay?

When you choose "refund processing"   TurboTax gets its fees when the IRS releases your refund.  Your refund goes to the third party bank.  The bank takes out your fees and then that bank sends the rest of the refund to you.

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service