Missing their 2019 refund

[madronab]

Is anyone else missing their 2019 refund?  I filed with TurboTax in May of 2020.  Still no refund.  The IRS website says to check with my preparer -- TurboTax.

[DoninGA]

Was the 2019 federal tax return e-filed and accepted by the IRS?

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on 2019

What is the status of the 2019 federal tax return?

[madronab]

Status of 2019 is not visible.  I see both Fed and State returns but status is not shown.  The question:  Where can I find the status of this return? is there, but it takes me to another page which leads me in a circle.

[madronab]

How would I know if the return was accepted by the IRS?

[DoninGA]

---

@madronab wrote:

Status of 2019 is not visible.  I see both Fed and State returns but status is not shown.  The question:  Where can I find the status of this return? is there, but it takes me to another page which leads me in a circle.

---

Looks like there have been some changes for finding status.  It takes you to this TurboTax support FAQ - https://ttlc.intuit.com/community/return-status/help/where-can-i-find-the-status-of-this-return/00/2...

If the return was accepted there will be a 2019 transcript available on the IRS transcript website - https://www.irs.gov/individuals/get-transcript

[SweetieJean]

Also see:

Tax refund delay: As tax season heads into the home stretch, some taxpayers are still waiting on the...