Missing over half of my state return

Mackenzieholten · ‎March 9, 2022

I have called the irs and tried calling TurboTax. I’ve spent hours trying to get ahold of anyone. I’m being sent in circles with no answers what so ever. I am missing $2,000 and have no idea of what I’m going to do or where to even start ago.

ChondelLO · ‎March 9, 2022

It may be due to a refund offset. We don't have access to your records in this public forum, however, if you contact your state department for specific details as to why your refund is lower than expected, they will be able to help. Please visit the Help Article below and select your state.

How do I contact my state Department of Revenue? - Intuit

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Mackenzieholten · ‎March 12, 2022

I do not have any offsets at all I have checked 3 times I have $2,000 missing and no one is answering any of my questions. I know this has happened to other people that have used TurboTax. And I do not think I will continue to use TurboTax in the future.