MISSING MY MONEY RUDE A$$ CUSTOMER SERVICE !!!

[Alivialscott]

EVERYONE I talked to was SO MEAN!! One lady even LAUGHED at me! I am missing over $1K!!!!!! IM LIVID!!! I WILL NEVER USE TURBO TAX AGAIN. will be sharing my HORRIFIC experience to EVERYONE, EVERYWHERE. I am so scared and I just want MY MONEY BACK at this point!!! i want someone to reach out to me and give me my dang money. as a CNA I just had so much ripped away from me when my money was taken from me. each penny i earn has so many blood sweat and tears! i literally have NO WORDS. CANNOT ABSOLUTELY CANNOT BELIEVE YOU GUYS ARE ABLE TO GET AWAY WITH THIS!!!! 

[ee-ea]

Have you thought of paying just enough by estimates or withholding to avoid a penalty and let the government wait for your check?

[Alivialscott]

i don’t understand your question. why would i pay anyone anything else. my refunds were accepted. i got all of my entire correct and matching amount on time of my STATE taxes. my federal came weeks later and was not even $800 after being showed i would get $1400 after fees.

[Alivialscott]

$2400^*

[ChondelLO]

In this public forum we cannot diagnose why your refund has been reduced.  For additional information, please visit the Help Article below or this  TurboTax blog.

Why is my direct-deposited refund or check lower than the ...

[SweetieJean]

The IRS does not notify TT when it adjusts refunds.  You will be getting a letter from the IRS in 2-4 weeks.

[fanfare]

The problem with the IRS letter is it is confusing and lists only possible reasons for an adjustment.

Not the actual reason for the adjustment in your case.