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Level 2
March 21, 2022
Question

Missing money

  • March 21, 2022
  • 3 replies
  • 0 views

I have yet to receive the other half of my taxes and I was told to contact you all 

3 replies

DoninGA
Level 15
Level 15
March 21, 2022

Does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds

Level 2
March 21, 2022

No it states that my full amount was sent out on March 2,2022 but I only received half of money and I spoke with the irs and I don’t owe any money or anything and I haven’t been audited 

DoninGA
Level 15
Level 15
March 21, 2022

@Onieshawright  wrote:

No it states that my full amount was sent out on March 2,2022 but I only received half of money and I spoke with the irs and I don’t owe any money or anything and I haven’t been audited 


But does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds

Level 14
March 21, 2022

TurboTax is a tax preparation platform and does not process refunds.  As a matter of fact, the IRS does not notify TurboTax of the status of returns once they have been accepted by the IRS.  So all inquiries regarding refunds should be made to the IRS.  Click this link to start Where Is My Refund 

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DoninGA
Level 15
Level 15
March 21, 2022

Since you requested to have the TurboTax account fees paid from the federal tax refund, then you will need to contact the third party processor for the status of your tax refund, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information


Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228