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Level 2
Feb 21, 2020 5:42 PM UTC
Solved

paper return refund never recieved!

I e-filed my return back in late January and was rejected due to my dependent social security number already being claimed for the second year in a row..i printed it off and mailed it in in February and still have not received my refund? .HELP

    xmasbaby0Answer
    Level 15
    Feb 21, 2020 6:45 PM UTC

    TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

    In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

    7 replies

    xmasbaby0Level 15Answer
    Level 15
    Feb 21, 2020 6:45 PM UTC

    TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

    In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    Apr 21, 2020 11:09 PM UTC

    the its is not processing mailed returns right now

    Level 2
    Jun 10, 2020 5:11 PM UTC

    Does anyone know when the irs will began processing mailed returns?