turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Anonymous
Not applicable

Lost mail correspondence from IRS, how to get a duplicate copy?

My USPS Informed Delivery showed a letter from the IRS with my address and name.  The letter was never delivered.  The PO shrugged when I went looking for it.

 

Irs.gov showed nothing under "Notices and Letters".  I had both email and paper selected for communication.

 

At this point, how do I go about getting a duplicate letter?  Who do I call?  

 

Thank you!

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Lost mail correspondence from IRS, how to get a duplicate copy?

Call the IRS at 800-829-1040  between 7 AM - 7 PM local time Monday-Friday

  • Choose # for language preference, then listen for brief recorded message about refunds. 
  • When prompted, choose option 2 for "personal income tax" (DO NOT choose option 1, "Refund" or you will be sent to an automated line/message and have to start over)
  • Next, press the following sequence in order - 1, 3, 2 
  • You will then be asked to enter your SSN or EIN twice.  DO NOTHING - JUST WAIT until new menu options are presented.
  • Then, press 2, 1, 3   Unless call volume is excessive (at which point you will hear a recording and be disconnected), this sequence will put you in queue for an agent to assist with providing details of an existing payment or installment arrangement.  

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies