turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

queen_001
New Member

Looking for my refund but the information I am inputting, I am being told that they cannot find my refund.

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CatinaT1
Expert Alumni

Looking for my refund but the information I am inputting, I am being told that they cannot find my refund.

Make sure you are entering the correct Federal Refund amount and not Federal and State together. Also make sure you are entering your full federal refund amount, not the amount you would get if you had fees taken out.

 

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Are you getting an error on Where's My Refund? Has your return been filed and accepted? It takes a few days before anything will show there. Also make sure you are entering the correct Federal refund amount and not the combined Federal and State refund.

Make sure you are entering the correct Federal Refund amount and not Federal and State together. Also make sure you are entering your full federal refund amount, not the amount you would get if you had fees taken out.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies