I received my letter 2/16 called 2/17 5 min phone call the hold, was told everything was verified and would take 9 weeks, wife has checked everyday since no bars still says processing. This is a bunch of crap, called turbo tax asked for refund since we paid extra and answered all the security questions they asked when filling, they said sorry it has nothing to do with what you paid for and the lady proceeded to tell me her other job was a cpa like I care lady, wife is going to call back in everyone else I know has gotten their return and they filed with H&R Block or else where, way to go turbo tax !