You won't want to call TurboTax customer service to inquire about your Turbo Visa Debit Card as they won't have an answer for you instead contact Turbo Visa Debit Card at 888-285-4169.
Follow these steps to request a replacement card.
- Listen to the recording (you cannot skip it)
- Press 2 to continue using the automated system.
- The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
- The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
- Press 2 for the option of " have not yet received your card".
- Next you will be prompted to enter your social security number, zip code, and birth date.
Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...
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