This is ridiculous! I still haven’t gotten my letter, and I called again today to see what is the hold up, I even called the offset number and I have none. I waited on the phone for over an hour and spoke to a lady who looked into my account and said I’m advised to call back after the 3/11 if I do not get the damn letter. She asked me for all my personal info just to keep me on hold for what seemed like another 20 min just to tell me to wait for the letter. I said do you know what the letter is about? She said no, I’m like WOW! So looks like I’m just waiting and waiting and waiting.