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Did you choose to pay TurboTax from your federal refund?
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
What is Refund Processing Service?
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
TurboTax doesn't have any information regarding your refund once it's filed, but if you chose to have your TurboTax fees deducted from your refund, the fees are deducted from your refund. Some other reasons why your refund is lower than the amount on your tax return:
For more information, review the TurboTax Help article Why is my refund direct-deposit or check lower than the amount in TurboTax?
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