It said I was approved for 2,000 advance and then a day later I got an email saying I wasn’t approved after I was told I was already

[Simplelife21]

has your return been accepted yet? And who sent non-approval email?

[Critter]

Sorry but you were PRE Qualified for the loan pending final approval ... I know no one reads everything they agree to but ..

After you file AND once the IRS has accepted your return for processing your APPLICATION FOR A LOAN  must also be approved by the processing bank AND the debit card company.   If you do not get approved all the way down the line the advance will not happen ...  this info was explained in the disclosure forms you HAD to click on AND agree to in order to continue to file.  Watch your email for any notifications of approval or denial. 

▾ What happens after I prequalify?

Once you prequalify, you'll still need to file your taxes to submit your application for Refund Advance and Turbo® Visa® Debit Card.

Final approval for Refund Advance is subject to the following:

• The IRS accepts your return before 12am PST on February 7, 2020.
• You have no outstanding delinquent government debt or tax offset, including, but not limited to, past-due child support obligations, past-due student loans, tax liens, and any other payments owed to a federal or state agency.
• You pass the lender's final evaluation.
• You didn't change any info you entered when you were prequalified.
• Possible review of third-party information.

If you change any info after prequalifying, you'll have to reapply for Refund Advance.

After you file your taxes, we’ll email you within 1 hour of IRS acceptance to let you know if you've been approved for Refund Advance.

This offer is available until February 7, 2020, or until available funds have been exhausted, whichever comes first. Availability subject to change without further notice.