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Level 3

Question

Issue with turbotax

Forum|Forum|4 years ago
February 22, 2022
19 replies
53 views

Why does TurboTax say my federal was accepted by the IRS but then I go to check the status and it says it either hasn’t been received or processed yet ?! I know for A FACT I filed .

Level 15

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund. Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

Your federal refund amount is on line 35a of your Form 1040

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

mylasimoneAuthor

Level 3

@xmasbaby0 im using the correct amount on the form & the summary . I’m not combining anything because it’s split up now because somebody didn’t do what they were supposed too . It says accepted and it’s been 21 days . They messed up by making it seem like I only filed one when I filed both !

Level 15

Not sure what you mean by

"..... because it’s split up now because somebody didn’t do what they were supposed too ."

"....making it seem like I only filed one when I filed both ! "

Can you please try to explain that? What is split up? You filed both of what?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 2

Need to change email

mylasimoneAuthor

Level 3

@a877a891ddle Change my email for what ?

Level 15

If you need to change your email address in your TurboTax account, please see the below help article.

How do I change my TurboTax account email?

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