Is Turbo Tax worth the hassle??

[R_A_A]

I purchased Turbo Tax from Sam's Club.  I used the tool to file my taxes, but it didn't work, even though the AGI I entered matched exactly what was on IRS.GOV.   However, Intuit doesn't really care that I spent money to get the federal online filing.  Now i need to pay yet again to send the taxes overnight.

Do yourself a favor and don't use Turbo Tax.  Their employees at the help desk are incompetent, lazy and rude.