2842593
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

vsantel
New Member

Is anybody else having issues with the advance refund?

I received an advance. After making one transaction Credit Karma locked my account. You can not get in touch with anybody to resolve the issue. Many people are having issues with this. I don't see how they can continue to offer this service.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
MoniqueLO_
Intuit Alumni

Is anybody else having issues with the advance refund?

Please contact Credit Karma on their Contact Us page.

@vsantel
 

vsantel
New Member

Is anybody else having issues with the advance refund?

I have. They message you maybe once a day. Asking minimal information. This is an ongoing problem for may people. And from what I have read it has been happening since last year. People complained of the same issue. Which with most ended up with Credit Karma closing the account and people having to wait 15 days for checks to be mailed to them. My question is am I even going to get my tax refund. To me this sounds like a class action lawsuit.

HeatherPLO
Intuit Alumni

Is anybody else having issues with the advance refund?

Credit Karma is within the Intuit family but TurboTax does not have access to Credit Karma information.  You will need to reach out to them directly to them on their Contact Us page.  This will allow you to file a case for this matter as well.  

 

@vsantel

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question