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Level 2
February 24, 2022
Question

IRS Rejection

  • February 24, 2022
  • 3 replies
  • 5 views

After triple checking all numbers and options in Turbotax, I attempted to eFile and received an IRS rejection.  I had verified my 2020 AGI per my Turbotax filing and all other account information.  Also, I established an IRS account via ID.me's process.  With an IRS account, I retrieved my 2020 Tax Transcript and verified my 2020 AGI was correctly entered and validated amount on the IRS computer readout.  I resubmitted my 2021 Federal Tax via eFiling, and again, was rejected.  What else should I be looking for?  Tubotax only points me to my 2020 AGI being incorrect.  Appreciate your help.  Ron

3 replies

fanfare
Level 15
February 24, 2022

this is a common problem with TurboTax --- the AGI mismatch error.

relatively speaking.

There are dozens of complaints like yours every year.

 

If your return was delayed in processing, IRS says:

enter AGI = 0 to e-File your 2021 tax return.

Critter-3
Level 15
February 24, 2022

If the IRS will not take the AGI from the originally filed 2020 return ( not one that was changed by the IRS or amended by you)  AND  it will not take a zero for the AGI then you can either mail in the return  OR   use a local paid tax pro to file the return.  

Level 2
February 27, 2022

Thank you for your prompt replies and comments for correction.  To follow my steps, I did check my 2020 Federal Tax to again validate my AGI, and then eFiled again.  And, again was rejected.  I entered $0.00 for my AGI, and eFiled, and again was rejected.  Just wanted to make sure on the AGI, so I created an IRS account via ID.me to obtain a transcript.  What a lovely process that was, but I did complete it.  The AGI held by the IRS matched my last year's filing and what I was attempting to enter for this year's filing.  Given the Community comments, I have mailed my Federal return.

 

Can I provide any information from my filing process or forms used to aide with TurboTax resolving the eFile problem?  Thank you again for your assistance.