IRS may have lost my refund

[Kylesmalley]

I filed electronically in February. On February 13, 2023 I received an email from my bank stating that my refund couldn't process and the IRS would issue me a check. It is now May and still haven't received anything. When I try to call I do not get ahold of anyone. What can I do?

[DoninGA]

You can initiate a refund trace with the IRS.  Go to this IRS website - https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0