turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

In 2016 I filed tax returns for my husband and I (Joint) and our 4 kids. I just paid for plus so I would have access the kids 2016 returns, but don't. Please help

 
2 Replies

In 2016 I filed tax returns for my husband and I (Joint) and our 4 kids. I just paid for plus so I would have access the kids 2016 returns, but don't. Please help

Each return should be in a separate account.  Paying for Plus only unlocks that one account.  Or did you do all the returns in the same account?  Online is only good for 1 return per account so if you did another return in the same account it overwrote the first one and it is gone.
DaraLO
Intuit Alumni

In 2016 I filed tax returns for my husband and I (Joint) and our 4 kids. I just paid for plus so I would have access the kids 2016 returns, but don't. Please help

If you don't see your 2016 returns listed, you may have filed using a different account.  It is possible to have multiple accounts linked to one email address.  You can follow the instructions listed in the TurboTax FAQ below to find out if you have another account that you may have used to file your 2016 returns.  https://ttlc.intuit.com/replies/3302270

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing

Related Content

Manage cookies