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In 2016 I filed tax returns for my husband and I (Joint) and our 4 kids. I just paid for plus so I would have access the kids 2016 returns, but don't. Please help

 
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2 Replies

In 2016 I filed tax returns for my husband and I (Joint) and our 4 kids. I just paid for plus so I would have access the kids 2016 returns, but don't. Please help

Each return should be in a separate account.  Paying for Plus only unlocks that one account.  Or did you do all the returns in the same account?  Online is only good for 1 return per account so if you did another return in the same account it overwrote the first one and it is gone.
DaraLO
Intuit Alumni

In 2016 I filed tax returns for my husband and I (Joint) and our 4 kids. I just paid for plus so I would have access the kids 2016 returns, but don't. Please help

If you don't see your 2016 returns listed, you may have filed using a different account.  It is possible to have multiple accounts linked to one email address.  You can follow the instructions listed in the TurboTax FAQ below to find out if you have another account that you may have used to file your 2016 returns.  https://ttlc.intuit.com/replies/3302270

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